You interview the delivery lead. They build the team behind them.
You screen every candidate and you have the final say. Always.
And then we do not disappear.
Check-ins with you and your hire in weeks one and two, then every four weeks for as long as they are with you. We call it hypercare. The first month is when a placement quietly fails, and a check-in is cheaper than a replacement for both of us.
When it does not work.
Sometimes a candidate just doesn't work out for a variety of reasons. This is why we offer a zero-dollar replacement. We will re-calibrate and get you a better suited candidate immediately. Remember, you always have the last-mile interview.
Transactional accounting has real numbers. So we agree them first.
This is the part of accounting where output is countable, which means performance is not a matter of opinion. Every engagement opens with a scorecard: what we measure, what good looks like against your current baseline, and how often you see it. Targets are set in the statement of work before anyone starts, not picked off a marketing page.
Processing accuracy
Error rate across entries, matches, and cash applications. Sampled, logged, and reported, not asserted.
Cycle time
Invoice to posting. Order to invoice. Query to resolution. The clock everyone feels but nobody tracks.
Close day
The day the books are actually ready, tracked against the calendar you published, every single month.
DSO and aging
Days sales outstanding, and exactly what is sitting past sixty days with a name against it.
First-pass rate
The share of invoices that clear without a human touching them. This is the number automation moves.
Reporting cadence
A weekly operating review and a monthly scorecard. You are looking at the same numbers we are.
You own the perimeter. We staff the people inside it.
This is the objection every finance leader raises, and it should be. Here is the actual answer, which is written into our MSA rather than into a marketing page.
